Sim Cards

An Optus SIM card gives you a straightforward way to stay connected without committing to a lock-in contract or going through a credit check. Because you pay upfront, you know what you are spending and can choose your next recharge based on what you actually need.

That can work well if you want more control over your phone costs, only need a service for a certain period or simply prefer prepaid. You can pair your SIM with compatible mobile phones and choose your recharge from there.

Find a Prepaid Plan That Works for You

There is more to choosing prepaid than finding the lowest price. Think about how much data you normally use, how often you want to recharge and how long you need your inclusions to last.

If you use your phone every day for browsing, streaming and social media, a shorter expiry with a larger data allowance may make sense. If your phone gets lighter use, a longer expiry can mean fewer recharges to think about.

Optus prepaid options can include standard Australian calls and texts. Some eligible plans also let you roll over unused data when you recharge before expiry or use AutoRecharge. Check the current inclusions and rollover conditions before deciding.

Check Optus Coverage Where You Use Your Phone

Optus provides mobile coverage across metropolitan and regional Australia, but the experience can vary depending on your location, device and network conditions.

Current eligible Optus prepaid plans provide access to the Optus 4G and Standard 5G networks, with 5G requiring a compatible device and available coverage. Before buying, check Optus coverage for your home, workplace and other places where you regularly use your phone.

Check Your SIM Size and Phone Compatibility

Physical SIM cards have been available in standard, micro and nano sizes, with nano SIM now common across modern smartphones. Compatible devices may also support eSIM, which stores the mobile service digitally instead of using a physical card.

Before switching, check that your handset supports the required SIM or eSIM and is unlocked for use with another carrier. If you are shopping for a new device, compare Apple iPhones and Android phones.

Keep Your Current Mobile Number

Moving to prepaid does not necessarily mean getting a new number. You can usually request to transfer, or port, your existing Australian mobile number when activating the new service.

The details you provide need to match those held by your current provider, and you may need to verify the transfer. Keep your existing service active until the port has been completed.

Buy an Optus SIM Card at digiDirect

Pick up an Optus SIM card when buying a new phone or updating your current setup at digiDirect. Click & Collect can make it easy to collect your order locally, while in-store staff can help with activation and getting your service set up.

You can also shop mobile accessories and screen protectors for your phone.

FAQs

What is a prepaid SIM card?

Prepaid SIM cards are a popular choice for people who want to control their mobile phone expenses, as you can only use the services you have paid for in advance. Unlike postpaid plans, where you pay for your usage at the end of each billing cycle, prepaid plans require you to add credit to your account before using the services. Once you have added credit to your account, you can use the services until the credit runs out, at which point you will need to recharge your account to continue using the services.

How do I buy a prepaid SIM card in Australia?

You can buy an Optus prepaid SIM card from digiDirect and choose a compatible prepaid service for your needs. If you are buying a new phone at the same time, you can organise your handset, SIM and accessories together. Check the current Optus plan inclusions and expiry period before activating your service.

How do I activate my prepaid SIM card?

  • Insert your SIM card into your mobile device.
  • Turn on your mobile device and make sure it detects the SIM card.
  • Follow the prompts on your device’s screen to activate your SIM card. This may involve entering some basic personal information and selecting a plan.
  • Once you have completed the activation process, you can start using your prepaid service.

Some mobile providers may require additional steps or offer different activation methods. Check the instructions that come with your SIM card or contact your provider’s customer support for assistance.

What are the benefits of using a prepaid SIM card?

  • Cost-effectiveness: Prepaid plans often have lower costs than postpaid plans, which can help you save money.
  • Flexibility: With a prepaid plan, you have the flexibility to change plans or providers at any time without any cancellation fees or penalties.
  • No contract: Prepaid plans don’t require a contract, which means you aren’t locked into a long-term commitment.
  • Control over usage: Since you pay for your usage upfront, you have better control over your spending.
  • No credit check: Prepaid plans don’t require a credit check, which makes them a great option for people with poor credit or no credit history.
  • International roaming: Some prepaid plans offer international roaming options, allowing you to use your phone while travelling abroad without incurring high charges.

How do I add more credit or refill my prepaid SIM card?

To add more credit or refill your prepaid SIM card, you can use a recharge voucher or purchase credit online through your provider’s website or app. You can also set up automatic recharge so your account is automatically topped up regularly. The process may vary slightly between providers, so it’s important to check with your specific provider for their exact recharge options and instructions.

Can I use my prepaid SIM card when travelling abroad?

If you plan on using your prepaid SIM card while travelling overseas, it’s important to check with your service provider beforehand to understand any applicable fees or restrictions. Some providers may offer international roaming add-ons or separate travel SIM cards for use abroad.

Remember that using your prepaid SIM card for international roaming can be more expensive than using it domestically, so it’s important to weigh the costs and benefits before deciding.

How much does an Optus prepaid SIM cost?

Prepaid options vary according to the recharge period, included data and other plan inclusions rather than following one fixed price. Short and long expiry options are available for different usage patterns. Compare the current data allowance, expiry period and included calls or texts to find the option that suits how you use your phone.

What is the process of switching from a postpaid to a prepaid SIM card?

Switching from a postpaid to a prepaid SIM card usually involves the following steps:

  • Check if your mobile phone is compatible with the prepaid network you want to switch to.
  • Contact your current postpaid provider to confirm that your contract has ended and to get your account details.
  • Purchase a new prepaid SIM card from your chosen provider.

It's important to note that there may be fees or charges associated with switching from postpaid to prepaid, so be sure to check with your current provider and the new provider before making the switch.

What kind of services are available with a prepaid SIM card?

Prepaid SIM cards offer a wide range of services, including voice calls, text messaging, data usage, and international roaming. Users can purchase different recharge options based on their needs and budget, and also enjoy access to various value-added services such as music and video streaming, mobile banking, and more. Additionally, some prepaid SIM cards may offer bonus data or other perks for recharging regularly or for specific events.

How do I check my Optus prepaid SIM card balance?

To check your Optus prepaid SIM card balance, you can dial *123# from your mobile device and press the call button. Alternatively, you can download the My Optus app and log in with your account details to check your balance from there. You can also log in to the Optus website and check your balance under the My Account section. If you have any issues checking your balance, don’t hesitate to contact Optus customer service for assistance.